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How does the 30-day satisfaction guarantee work?

During your first 30 days, if you find that IXL doesn't meet your needs, you can cancel and receive a full refund. To start the refund process after you cancel, please contact us through our support form

After that 30-day period, however, we are unable to offer pro rata refunds or credits for cancelled subscriptions. If you choose to cancel in the middle of a billing cycle, your membership will remain active until the end of the current billing cycle, and you are welcome to take full advantage of your account until that time.